Terms & Conditions

These terms apply when you use cafeparisi.com or place an order with Café Parisi, online or at the counter. By placing an order, you agree to them. Please read them; they’re short.

1. Who we are

Café Parisi is operated by RK Parisi Enterprises (“we”, “us”), inside the PoshHaus showroom at 104 Emerald Street, Keene, New Hampshire 03431. Contact: Sales@poshhaus.com · (844) 438-7674.

2. Orders

• An order is placed when you receive an order number (for example, P-104). We may decline or cancel an order, for example if an item has sold out, a price was shown in error, or we can’t prepare it in time. If you paid online, we refund you in full.
• Pickup times are offered only during our opening hours. Times are estimates; we’ll do our best to have your order ready on time.
• Please give a working name and mobile number. We use them only to identify and update you about your order (see our Privacy Policy).
• Café Parisi is in a soft opening. Our menu, hours and services may change without notice.

3. Prices, the online ordering fee and tips

• Prices are in US dollars and shown on the menu and at checkout. Prices include any applicable taxes unless a tax is shown separately at checkout.
• Online ordering fee. Orders placed on this website include an online ordering fee of 3.49% of the order subtotal plus $0.49. It covers the cost of online ordering and payment processing. The fee is shown as its own line before you pay. It does not apply to orders placed in person at the counter, and it is not charged on tips.
• Tips. Tips are optional. Tips added online go to the Café Parisi team.
• If a price on the site is clearly wrong, we’ll contact you before preparing the order, and you can cancel for a full refund.

4. Payment

• Orders placed on this website are paid online when you order, with “Pay now”.
• Prefer to pay in person? Order at the counter inside the PoshHaus showroom. In-store orders have no online ordering fee.
• Online payments are processed by PayPal (including Venmo and debit/credit cards through PayPal). Your payment details go directly to PayPal and are handled under PayPal’s own terms and privacy policy. We never see or store your full card number.
• If a payment is declined or not completed, the order is not placed.

5. Pickup and curbside

• Please collect your order at the pickup shelf, or tell us your car for curbside pickup, at your chosen time.
• Orders not collected by closing time on the pickup day may be discarded. Prepaid orders that aren’t collected are not automatically refunded, but contact us and we’ll do our best to help.
• Please check your order at pickup.

6. Cancellations and refunds

• To cancel an order, call us as soon as possible. If we haven’t started preparing it, we’ll cancel it; prepaid orders are refunded in full, including the online ordering fee and any tip.
• If something is wrong with your order (missing, incorrect or damaged), tell us at pickup or within 24 hours and we’ll replace the item or refund it.
• If we cancel your order, you get a full refund.
• Refunds go back to your original payment method. PayPal refunds usually show within a few business days, depending on your bank or card.

7. Allergens, caffeine and nutrition

• Most of what we sell is pre-packaged by other manufacturers. Nutrition, ingredient and allergen information on this site comes from manufacturers’ labels and public sources. It can change without notice and may contain errors. Always read the package label, especially if you have a food allergy or dietary restriction.
• Products may be stored and handled near products containing milk, nuts, soy, wheat and other allergens. We cannot guarantee any item is allergen-free.
• Some drinks contain caffeine, including energy drinks. Energy drinks are not recommended for children, people sensitive to caffeine, or people who are pregnant or nursing.
• Information on this site is general, not medical or dietary advice.

8. Using the website

• Please use the site only to browse and place genuine orders. Don’t misuse it, interfere with it, or place fake orders.
• Text, design, logos and original artwork on this site belong to RK Parisi Enterprises. Product names, brands and product images belong to their owners. Paintings in “La galleria” are public domain, courtesy of the Art Institute of Chicago.
• You don’t need an account to order. If you create one, keep access to your email private, because we send your sign-in code there. You’re responsible for orders placed from your account.
• RK Parisi team allowances are a benefit from RK Parisi Enterprises for the people it chooses. They have no cash value, can’t be transferred, and any amount left clears at the end of each month. RK Parisi Enterprises can change or end them at any time.
• Links to other websites (such as PayPal or Google Maps) are provided for convenience. We aren’t responsible for their content or practices.

9. Our responsibility to you

We provide the website and our services “as is”. To the fullest extent allowed by law, we are not liable for indirect or consequential losses. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under New Hampshire or US consumer law that can’t be limited, or our liability where it can’t legally be excluded.

10. Governing law and changes

These terms are governed by the laws of the State of New Hampshire. Any dispute will be handled in the courts of Cheshire County, New Hampshire, unless the law requires otherwise. We may update these terms; the date at the top shows the latest version, and the version in effect when you placed your order applies to that order.

11. Contact

Questions about an order or these terms: Sales@poshhaus.com · (844) 438-7674 · Café Parisi, inside PoshHaus, 104 Emerald Street, Keene, NH 03431.